Blog - Puddingstone Media, LLC

Cartoon-style illustration of an exhausted editor viewed from behind while staring at a crowded email inbox filled with subject lines like “For Immediate Release,” “Press Release,” and “Requesting Press Coverage.” One standout email reads “Advertising in the Greylock Glass is Affordable.” The warm, softly lit office includes subtle Puddingstone Media branding, coffee, sticky notes, and local journalism posters, reflecting the chaos and humor of managing press releases and newsroom communications.

Comms Tips Press Releases

🔥 Puddingstone Media Comms Tip: The Press Release, art II — Images

Now that the Berkshires and Western Mass Arts & Culture ecosystem is coming into full…

ByJason Velázquez
OnMay 7, 2026

Cartoon illustration of a small boutique scene showing customer service hiring and training in action, with a young clerk offering thoughtful feedback to a customer trying on a striped polo and camo cargo pants near a fitting room.

Comms Tips Customer Service

Small Biz Basics: Customer Service Essentials, III — Hiring and Training

Strong customer service hiring and training practices are what separate businesses that struggle from those…

ByJason Velázquez
OnApril 30, 2026

Illustration of a café interior with crumb-covered tables and several wilted houseplants by a window, alongside a partially lit neon “OPEN” sign, conveying neglect and how physical space communicates before words.

Comms Tips

🔥 Puddingstone Media Comms Tip: Proxemics

How physical space affects communication isn’t something most people think about—but it’s happening the moment…

ByJason Velázquez
OnApril 21, 2026

Warm, stylized illustration of a nervous middle-aged woman in business attire stepping out of the Berkshire Museum of American Art, raising her hand to deflect questions as multiple reporters surround her with microphones and cameras.

Comms Tips

🔥 Puddingstone Media Comms Tip: Crisis Communications

What Is a Crisis Communication Plan? A crisis communication plan is a structured approach for…

ByJason Velázquez
OnApril 19, 2026